Pay a parking fine: Penalty Charge Notice (PCN)
Pay a parking fine: Penalty Charge Notice (PCN)
Ways to pay your PCN and what happens if it is not paid in 28 days.
Northumberland County Council only issues fines on council-owned car parks and on-street parking contraventions. Privately owned car parks may issue their own fines by the company that owns them.
Ways to pay your Penalty Charge Notice (PCN)
These may also be known as parking fines or parking tickets.
You have 28 days to pay. If you pay within 14 days, your fine will be reduced by 50%.
It may take 15 minutes to 24 hours for your Penalty Charge Notice to appear on our payment system.
Have your Penalty Charge Notice (PCN) number, vehicle registration and debit/credit card details handy.
If you are paying by cheque, make it payable to Northumberland County Council.
If you're considering appealing, check the photographic evidence which shows why you have received a Penalty Charge Notice (PCN) .
Telephone: 0345 600 6400 (Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm)
Pay in person (not cash): Find your nearest Customer Information Centre
Pay by post:
Send a cheque and your remittance slip to:
Parking Services
Northumberland County Council
County Hall
Morpeth
NE61 2EF
What happens if I don't pay within 28 days?
Stage one: Notice to Owner
The registered keeper will receive a 'Notice to Owner' form.
This ensures the Penalty Charge Notice was received and reminds you that full payment is now due.
This also allows you to formally challenge the PCN. Only the registered keeper can challenge, unless written permission is given for us to talk to someone else.
Stage two: Charge Certificate
If you don't pay within 28 days of the Notice to Owner, a Charge Certificate letter will confirm the fine has increased by 50%.
Stage three: Order for Recovery
If payment is outstanding 14 days after the Charge Certificate letter is served, an order for recovery letter will be sent which will increase the outstanding amount.
You can pay the full amount or file a witness statement to the Traffic Enforcement Centre (TEC).
A TE3/9 form will be included with the order for recovery. If you fail to do anything, we will pass your debt to an enforcement agent, sometimes known as a bailiff.
At this stage you can no longer speak directly to the council about the Penalty Charge Notice. You must deal directly with your debt enforcement agent.
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